Say hello.
Three ways to reach us, depending on what you need. Real humans, real responses, no auto-replies hiding behind support tickets.
Three ways.
Each address goes to a different inbox. Picking the right one means the right person sees your message first and you get a faster, more useful reply.
Help with the platform.
Account problems, billing questions, tech issues with the site, login trouble, opportunity submissions, or anything platform-related. The fastest route for everyday questions.
[email protected]Reach James.
Partnership ideas, feedback on the platform, longer conversations, anything that genuinely needs the founder's attention. Slower than support, but you'll get me directly.
[email protected]Press, podcasts, features.
Press inquiries, interview requests, podcast bookings, partnership coverage, photography requests, brand asset access, or any media work. We're happy to talk.
[email protected]A lot of questions are already answered.
Saves you a wait and saves us double-handling. The platform's main pages cover the questions we get most often. If your question is on one of these pages, you'll have an answer faster than email.
If it isn't, write to us with confidence. Typical response time: 1 to 2 working days on the support inbox, slightly longer for the founder and media addresses.
- 01 Memberships Pricing, what's included, cancellations, refunds →
- 02 How it works How to sign up, build a profile, apply for opportunities →
- 03 The Public Canvas Open calls, submission process, billboard programme →
- 04 Monetisation How writers earn, affiliate programme, payouts →
- 05 About Creative Flair What the platform is, who runs it, why it exists →
I read every message that comes in. I can't always reply the same day, but I always reply. Write with the question or the idea, and I'll write back with the most useful answer I have.James Carter, founder · More about James